The European Union (EU) has initiated the process of technical harmonization of European railways with the directives issued on the construction, operation, maintenance, personnel training and safety of railway systems and supports the harmonization process. In this process new needs arise day by day in the training of personnel. The main purpose of this project is to ensure that railway enterprises achieve a high standard of service quality. The increase in service level leads us to focus on training existing staff and candidates to meet the needs of the industry. An infrastructure training program will be needed to increase the quality of training of existing staff and to train new personnel to be hired with appropriate qualifications in line with new service levels compatible with developing technologies.
In this context, railed systems have been formed with the idea of implementing a strategic partnership project aimed at bringing together the development, implementation, testing and dissemination of relevant institutions / organizations in the field of passenger services, which will lead to better quality education and innovative practices that can lead to institutional modernization. The desired strategic objective to be achieved with the project; by defining the passenger service system in the railway sector as a profession area and to show the training program which will be given to the personnel to be trained in this profession and thus to improve the quality of the passenger services.In this context; Railway systems are the most basic purpose of preparing the training program, materials and measurement tools for use in formal and in-service trainings on the AQF level 4 and level 5 occupations in the passenger services field.
Other objectives include;
Learning materials and assessment tools developed with the curriculum based on the qualifications will contribute to the development of institutional and personal capacities which will be used by the training institutions and trainers in this area. It is envisaged that the project will be further enhanced at the national and international level by the long-term target group, by supporting the project results and developing new projects.